HR Executive at Software Suggest
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SoftwareSuggest - Chat Support Role (0-3 yrs)
CallHippo is a virtual telephony system that allows SMEs/SMBs and large enterprises to reach the global audience with a local presence. We provide virtual numbers for around 50+ countries, these numbers are capable of calling and SMS activities globally.
The customer base mainly includes enterprises who are expanding their businesses overseas. Hence, a telephony that helps them personify themselves as a local business to their prospects, just comes in handy as CallHippo.
Chat Support
- Resolve Email Queries of Customers / Partners.
- Respond to Live Chat Queries.
- Update the CRM with Details / Action Taken.
- Following up on Open Issues to Ensure Resolution
- Intract with Global clients.
- Understand their requirement and suggest best plan as per their needs.
- Solve their query.
- Provide support if they face any challenges.
- Help them in understand our product.
Interested one do ring on : 7567928882
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