20/04
Pooja Kakadiya
HR Executive at Softpulse Infotech
HR Executive at Softpulse Infotech
Views:9 Applications:6 Rec. Actions:Recruiter Actions:0
Softpulse Infotech - Executive - Customer Support (0-1 yrs)
Position - Customer Support Executive
Roles and responsibility :
- Client and audience query handling
- Overseeing the customer service process
- Resolving customer complaints brought to your attention
- Providing detailed information to customers
- Prompt response over Product Chat box
- Co-ordination with Technical team
- Offering exceptional customer service and satisfaction
- Taking feedback from the customers
- Maintaining a healthy relationship with the clients
