Human Resource Manager at SmartCoin Financials Pvt. Ltd.
Views:97 Applications:17 Rec. Actions:Recruiter Actions:0
SmartCoin Financials - Team Lead - Chat Process (4-6 yrs)
SmartCoin is a consumer lending startup focused on providing financial access to the millions of mobile users of India using alternative credit assessment aided by data science and machine learning.
SmartCoin makes it easier for anyone to borrow cash in a fast and convenient manner. We believe getting a loan should be an easy and pleasant experience, just like online shopping, and not tiring or embarrassing. SmartCoin is like a friend one can borrow from without hesitation.
Roles & Responsibility
Training, Feedback, Team Leading, teams leader, lead team, manager team technical, team leader
Industry: ITES/BPO
Functional Area: Customer Service/Call Centre/BPO - Develop a strategy the team will use to reach its goal
- Provide any training that team members need
- Communicate clear instructions to team members
- Resolve customer issues and feedback over and email.
- Monitor team members' performance and work on a day to day basic.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
