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24/11 Farhad Raza
HR Associate Recruiter at Skillovilla

Views:536 Applications:114 Rec. Actions:Recruiter Actions:4

SkilloVilla - Associate - Customer Success (0-1 yrs)

Bangalore Job Code: 301300

Key Roles and Responsibilities :

- Onboarding and Engagement : Assist in onboarding students, ensuring a smooth transition and ongoing engagement throughout their learning journey.

- Progress Tracking and Support : Track student progress and provide guidance to help them successfully complete their courses.

- Effective Communication : Develop and implement communication strategies to maintain high student satisfaction, addressing concerns and providing updates.

- Collaboration and Coordination : Serve as a liaison between students, the technical team, and other departments to meet student needs and ensure a seamless learning experience.

- Milestone Management : Ensure students meet monthly/weekly milestones on time, supporting them in achieving their goals effectively..

Qualifications & Skills :

- Exceptional comprehension and articulation skills

- Stellar planning, communication, and presentation skills (verbal and written)

- Proficiency in MS Office (Excel, Word)

- Ability to work collaboratively in a team environment and adapt to people from different backgrounds

- Bachelor's degree in any field.

Perks :

- Work in an agile and hyper-growth environment on new-age industry problems

- Get first-hand mentoring from top industry professionals & the COO of the company.

- Opportunity to learn and grow rapidly.

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