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09/05 Shwetha Krishna
TAP at Siemens

Views:15 Applications:9 Rec. Actions:Recruiter Actions:3

Siemens - Customer Support Role (3-6 yrs)

Bangalore Job Code: 212353

What are my responsibilities ?

- Customer Support Engineer will research, diagnose, troubleshoot, and resolve issues reported by customers of a large Manufacturing Operations Management software in an accurate and timely manner.

- He/she will work with the business partners and development team to implement issues which are beyond the scope of a field fix.

- Customer support engineer need to align the working time with European working time (9 AM to 6 PM Central European Time.)

Experience :

- Diploma / B.E/B. Tech/MCA (Computer Science, Electronics or Electrical Engineering)

- 3+ years of experience with software development and support.

- Strong knowledge in HTML5, Javascript, Typescript & Angular JS.

- Programming knowledge in C# and Web API are preferred, but optional.

- Strong communication skills required as he/she needs to interact with business partners and customers directly.

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