Co-Founder at Simba Logistics Private Limited
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Shyplite - Key Account Manager (1-4 yrs)
Hiring Key Account Manager @ Shyplite
- We are a young technology startup with disruptive ideas which have the power to revolutionize entire domains altogether.
- We focus on building and marketing SaaS product platforms and then work on scaling them globally.
Job Responsibilities :
- Develop trust relationships with a portfolio of major clients.
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Ensure the correct products and services are delivered to customers in a timely manner.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- Proven experience as a key account manager.
- Experience in sales and providing solutions based on customer needs.
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
- Excellent organizational skills.
- Ability in problem-solving and negotiation.
- Degree in administration, sales or relevant field.