Business Support Manager at Snaphunt Pte. Ltd.
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Showroom Manager - Customer Service - Jewellery (0-2 yrs)
-Join a market leader within Retail
-Opportunity within a company with a solid track record of performance
We are hiring for one of the largest jewelry house with a legacy of over eight decades.
The Job
Key responsibilities areas:
- Ensuring strong customer service levels are met in line with Company objectives.
- Supporting the customer service team in resolving escalated issues or complaints.
- Collaborating effectively with supply chain, sales and other teams to ensure prompt and accurate order processing and delivery.
- Developing plans to improve customer experience and satisfaction along with other internal stakeholders.
- Recruiting, training, coaching and performance managing the customer service team.
Ideal Candidate
Key Competencies:
- You have at least 1 year experience within a Department Manager / Floor Manager, Customer Service or Retail Operations role, ideally within the Retail industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong team player who can manage multiple stakeholders
- You are a strong networker & relationship builder
- You are highly goal driven and work well in fast paced environments
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
