HR Executive at Shaze Luxury Retail Pvt. Ltd.
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Shaz - Executive - Sales (1-4 yrs)
- Greets and meets customers on arrival at the shop
- Listens attentively to a customer 's needs and gives explicit explanation to satisfy such a customer
- Presents the customer with the needed jewellery and provides information, such as pricing;
- Helps customers to wrap and bag their purchases
- Provides pricing information to the cashier alongside the weight of the items purchased Helps to facilitate payments after every purchase
- Helps in the daily display of all items that are available for sale in the shop
- Entertains customers and answers questions respectfully
- Ensures regular increase in sales of jewellery products
- Achieves goals set by the manager Introduces sales promotion to customers and entice them to make purchases
- Ensures that products are well arranged in orderly manner
- Properly operates a cash register and maintains all financial transaction effectively and efficiently too
- Strictly adheres to company process and policies
- Helps customers to make the right decisions so they can make the right jewellery purchases
- Explains warrantees and guarantees on each piece purchased by a customer
- Ensures all documents relating to the purchase of any jewellery are also bagged with the goods purchased
- Sends appreciation messages to customers and keeps them informed concerning latest arrivals
- Ensures that all pieces of jewellery are returned to their secured places after the day 's business
- Ensures the proper display of company signage for customers to easily locate the jewellery shop or kiosk.
- Preferably 1-2 years of experience in retail sales must be either from Jewellery industry or Luxury retail brands (Fresher with excellent communication and grooming skills)
- Good to have knowledge of jewellery products
- Possess excellent communication skills in both spoken and written forms
- Must be able to stand for a long period of time during business hours
- Excellent organizational skills will be required
- Possess great interpersonal skills with the ability to work under intense pressure to achieve set goals
- Exceptional sales skills will be an added advantage
- Excellent customer service skills will be of great importance
- Must be able to maintain a high level of decorum when handling customers
- Excellent attention to detail will be a key requirement
- Must have a persistent attitude to be able to convince hesitant customers to make purchases.
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