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20/11 Tanya Dsouza
HR Executive at Shaze Luxury Retail Pvt. Ltd.

Views:639 Applications:216 Rec. Actions:Recruiter Actions:47

Shaz - Executive - Customer Acquisition - eCommerce Vertical (2-8 yrs)

Mumbai Job Code: 136635

Job Description:

- We are looking for a Customer Acquisition Executive who passionately participates in our e-commerce business strategies and makes them successful by dealing with various customers and their requirements by indulging in enriching conversations and playing the role of a lifestyle consultant to them. These conversations could happen over a call/chat or even an email hence we require someone with fantastic spoken and written communication.

- As a Customer Acquisition Executive you will engage with clients to ensure a seamless, exceptional luxury customer service experience whilst building brand loyalty and evolving your client book.

- You must be digitally savvy and up for working within a fast growth environment.

- You must be able to demonstrate the capacity to work in a supportive manner, to suit the needs of the business.

- The role is primarily sales orientated, and will involve developing relationships with customers through replying to specific product queries, as well as managing waiting lists for most wanted items. Most importantly, you will provide exceptional service levels to ensure that our customers enjoy the best shopping experience, the latest trends and best designs - where ever they are!

- The individual should be enthusiastic about learning and keen on taking on additional responsibilities to foster a culture of growth mind-set and should be able to adapt with the changing needs of the role.

- We are looking at someone who can join us immediately.

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