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09/04 Aanchal
Manager - HR at Shadowfax

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Shadowfax - Relationship Manager/Account Manager (1-3 yrs)

Delhi/NCR/Mumbai Job Code: 243

About Shadowfax

Shadowfax is India's largest technology platform to enable in-city logistics. Shadowfax focuses on serving the first and last mile delivery needs for all clients across 6 cities in India.

Founded in early 2015, Shadowfax has become the market leader with industry leading metrics and has very recently become operationally positive on a PAN India level. With multiple rounds of funding closed in 2015 from Fidelity Investments and multiple other Angel investors,Shadowfax looks well poised to take on the tech logistics space and create sustainable value for the Indian logistics system

We at Shadowfax envision revolutionizing and disrupting the logistics ecosystem through technology by providing convenient, reliable and cost effective delivery mechanisms. Working with merchants we provide a technology-driven framework incorporating features such as automatic rider scheduling, seamless app communication, instant feedback, geo-based tracking, and location-based rider allocation.

Founded by alumni of IIT Delhi, we have now expanded to a 100+ member team across our 3 offices. We are currently looking to further build our team with people who have a strategic thought process as well as have fantastic execution capabilities. If you think that solving India's one of the most complex problem excites you, you should definitely reach out to me for a discussion about how you can be a part of this story.

Facts & Figures :

- Clocked 600,000 deliveries in the month of January

- Raised more than $10 Mn till date

- Servicing 2000+ merchants across 6 cities and multiple verticals

- Acquired Pickingo in November

- Created a unique sourcing model for delivery boys with Pratham by skill development.

- Best in class delivery service. Exclusive partners to multiple enterprise lients such as McDonalds, Wendy's, Pizza Hut, Big Basket, Peppertap and Snapdeal

Roles and Responsibilities :

- Maintaining a strong relationship with partners and being the face of Shadowfax in the business community

- Continuously striving to increase the order potential of the existing clients

- Developing a thorough knowledge of the market - short term and long term trends

- Have an in depth knowledge of competition and clients and ability to influence the market

- Engage and strategize with senior level executives at client companies to demonstrate how Shadowfax can create value for their business

- Develop and implement industry best practices. Move the industry with you!

Desired Skills :

- Relevant Experience in Sales/ Relationship Management in the Hospitality/eCommerce/Logistics Space

- Problem solving Ability and handling stressful and complicated situations

- A self-motivated individual who derives their source of energy from people and ideas and knows how to get the best from the available resources

- Graduate with proven negotiation skills and effective communication skills (Oral skills: English and Hindi/Local Language)

- Identifies builds and uses a wide network of contacts with people at all levels, internally and externally

- An entrepreneur at heart

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