Roles and Responsibilities:

- Maintaining a strong relationship with partners and being the face of Shadowfax in the business community

- Understanding of business issues of client and coming up with solutions

- Daily track on numbers to see any significant changes and reporting to senior management

- Compliance check on all reports/presentations being sent to client

- Have an in depth knowledge of competition and clients and ability to influence the market

- Engage and strategize with senior level executives at client companies to demonstrate how Shadowfax can create value for their business

- Coordinating with Finance Team to ensure timely billing and realization

- Coordinating with Marketing team and sending out new initiatives update to client in a designed format

- Complete clarity and numbers of client's growth plan as per stores & locations

- New account lifecycle management and smooth Go Live

- Single POC for handling 24x7 escalations

Desired Skills:

- Relevant Experience in Sales/Relationship Management in the Hospitality/eCommerce/Logistics Space

- Problem solving Ability and handling stressful and complicated situations

- A self-motivated individual who derives their source of energy from people and ideas and knows how to get the best from the available resources

- Graduate with proven negotiation skills and effective communication skills (Oral skills: English and Hindi/Local Language)

- Identifies builds and uses a wide network of contacts with people at all levels, internally and externally

- An entrepreneur at heart

About Shadowfax:

Shadowfax is India's largest crowdsourced delivery platform with presence in 75+ cities across India and 7000+ daily active delivery personnel. Shadowfax's unique app enables delivery of food, grocery, pharmacy and e-commerce for businesses and helps them create customer delight using technology. With relentless focus on engineering pleasant experiences for the customers, Shadowfax envisions to become the most desirable and trustworthy delivery platform for customers.

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