Director at Shades Of Spring
Views:109 Applications:59 Rec. Actions:Recruiter Actions:36
Shades of Spring - Executive - Customer Support (1-2 yrs)
Selected Candidate's day-to-day responsibilities include :
1. Ensure that our customers remain delighted with our product and service and that our customer retention and repeat purchase rates stay high and continue to grow
2. Work with a talented team as well as individually, via email, phone, live chat, and social media
3. Play a vital role in feeding back what the customers are saying to all areas of the business including operations, tech, brand & marketing
4. Take responsibility for some operational processes e.g. financial recording and order processing
You will be part of the go-to team for our customers to get in touch, for sharing and celebrating in their joys and supporting and rectifying any problems they have.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
