12/04 Anju Shelke
Recruitment Executive at People Interactive (I) Pvt Ltd

Views:186 Applications:32 Rec. Actions:Recruiter Actions:2

Shaadi.com - Customer Service Role (1-4 yrs)

Mumbai Job Code: 70585

Urgent hiring for customer service executives in Shaadi.com.

Role

As a Customer Relations Officer you will be responsible to solve queries, complaints of the customers. Help customer to complete the profile

Responsibilities :

For Customer Relations Officer the candidate will need to:

1. Calling out customer and helping them complete their profile

2. Help in resolving customer queries

3. Interact with customers by phone, e-mail and online chat

4. Calling up members and explaining the benefits of Shaadi.com product and services

Requirements

1. Min Qualification - Graduate

2. Strong verbal and written communication skills

3. Passionate and self driven

4. Strong integrity and work ethics

5. Well versed with computers

6. Prior experience in Customer service or Customer Facing job will be an added advantage

7. Flexible with Shifts (for female its Day Shift)

Good to have

1. Fluency with general desktop productivity software

2. Fluency in Regional language

3. Desired

Job Location :

Shaadi.com
2nd Floor, Film Center Building,
Near Tardeo AC Market,
68 Tardeo Road,
Mumbai-400034
Nearest from Mumbai Central Station.

Contact person- Anju

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