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13/11 Yamini
HR Associate at SEO Birds Marketing Pvt. Ltd.

Views:316 Applications:6 Rec. Actions:Recruiter Actions:3

SEO Birds Marketing - Executive - Customer Care - WalkIn (0-3 yrs)

Delhi Job Code: 98325

Contact : 011-23851857; 9821334808,9899729483


Contact Person - Yamini


Timings : 12 pm to 5 PM (Monday to Friday)


Carry your updated CV & 1 Passport sized Photo graph & ID Proof


Job Location: Malka Ganj, Near Vishwavidyalaya Metro Station, Delhi


Budget : Upto 10k to 12k Per Month

Shift timings - 2 Pm to 10.30 pm (Fixed)

- 5 Days Working + 1 Saturday (4th Saturday)

- No Cabs

PEOPLE FROM NEARBY LOCATION ARE PREFERRED

Job Description :

- Obtain client information by making telephone calls, interviewing clients, verifying information.

- To discuss every complicated matter with the supervisors, team leaders, people in charge, and other professionals effectively to settle the important issues.

- To provide effective customer service such as handling complicated customer queries, issues, complaints and questions

- Inform clients by explaining procedures, answering questions and providing information.

Job Specification :

- The required qualification is having a Bachelor's degree or pursuing graduation in any discipline. Undergraduates can also apply

- Age between 18-30 years

- Experience 0-3 years

Key Skills:

- Good / Excellent communication skills both verbal and written.

- Should have good listening skills.

- Should be full of energy and motivation while dealing with the clients.

- Basic computer knowledge and data entry skills.

- Should be able to adapt to perpetual changes in BPO sector

- The person needs to be very patient and motivated towards the work.

- Should be very clear about the respective technical skill set and related area.

- Should be customer service oriented.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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