HR at Senthamilan Pvt Ltd
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Senthamilan - Executive - Customer Support (0-1 yrs)
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
- To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance.
- These skills will prove invaluable when mentoring the representatives in your team and mediating with customers.
- An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
