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12/04 Meenakshi
Director at Recruiting India

Views:6 Applications:6 Rec. Actions:Recruiter Actions:0

Senior Trainer Manager - Inbound/Outbound Sales Process (0-3 yrs)

Mumbai Job Code: 321100

- Job Title: Senior Trainer Manager - Inbound/Outbound Sales Process-

- Company Overview:-

[Company Name] is a dynamic and rapidly growing organization specializing in [brief description of the company's industry or niche]. We pride ourselves on delivering exceptional service and innovative solutions to our clients. As we continue to expand, we are seeking a highly skilled Senior Trainer Manager to lead our training initiatives for both inbound and outbound sales processes.

- Position Overview:-

As the Senior Trainer Manager for Inbound/Outbound Sales Process, you will play a pivotal role in shaping the success of our sales teams. You will be responsible for designing, implementing, and overseeing comprehensive training programs that empower our sales representatives to excel in their roles. This position reports directly to the Sales Director and involves collaboration with various departments to ensure alignment with organizational goals.

- Key Responsibilities:-

1. Training Program Development : Design and develop training programs tailored to the needs of both inbound and outbound sales teams. This includes creating engaging content, presentations, and materials.

2. Onboarding : Lead the onboarding process for new sales hires, ensuring they receive comprehensive training on product knowledge, sales techniques, CRM systems, and company policies.

3. Continuous Learning : Implement ongoing training initiatives to enhance the skills and knowledge of existing sales team members. Keep abreast of industry trends and best practices to continuously improve training programs.

4. Performance Evaluation : Establish metrics to measure the effectiveness of training programs. Monitor sales team performance and provide constructive feedback to individuals and teams to drive improvement.

5. Coaching and Mentoring : Provide one-on-one coaching and mentoring to sales representatives, focusing on skill development, goal setting, and career advancement.

6. Collaboration : Work closely with sales managers, HR, and other stakeholders to identify training needs and develop targeted solutions. Foster a collaborative environment that promotes knowledge sharing and skill development.

7. Documentation and Reporting : Maintain accurate records of training activities, attendance, and performance metrics. Prepare regular reports for management to track training effectiveness and ROI.

- Qualifications:-

- Bachelor's degree in Business Administration, Sales, Human Resources, or a related field.

- Proven experience in sales training and development, preferably in a fast-paced environment.

- Strong understanding of inbound and outbound sales processes, including lead generation, prospecting, objection handling, and closing techniques.

- Excellent communication and presentation skills, with the ability to engage and inspire diverse audiences.

- Demonstrated leadership abilities, with experience managing and motivating teams.

- Proficiency in learning management systems (LMS), CRM software, and other training tools.

- Analytical mindset with the ability to interpret data and drive data-driven decisions.

- Relevant certifications (e.g., Certified Professional in Training Management, Certified Sales Trainer) are a plus.

- Benefits :

[Include any benefits offered by the company, such as health insurance, retirement plans, flexible work arrangements, etc.]

- How to Apply :

Please submit your resume and cover letter outlining your qualifications and experience in sales training to [contact email or link to application portal].

[Optional : Include any additional information about the company culture, mission, or values that may be relevant to potential candidates.]

[Note : Customize the job description as needed to align with the specific requirements and preferences of your organization.]

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