08/04 Ruby
HR Executive at Aktivita HR solutions pvt.ltd

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Senior Telecaller Executive - Manufacturing (1-2 yrs)

Delhi/Delhi NCR Job Code: 69929

Job Summary :

Urgent Requirement for "Senior Telecaller" (Only Female Candidate)

Responsibilities and Duties :

- Contact potential or existing customers to inform them about a product or service using scripts

- Answer questions about products or the company

- Ask questions to understand customer requirements

- Direct prospects to the field sales team when needed

- Enter and update customer information in the database

- Take and process orders in an accurate manner

- Handle grievances to preserve the company's reputation

- Keep records of calls and sales and note useful information

- Proven experience as telesales representative or other sales/customer service role

- Proven track record of successfully meeting sales quota preferably over the phone

- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

- Ability to learn about products and services and describe/explain them to prospects

- Excellent knowledge of English

- Excellent communication and interpersonal skills

- Cool-tempered and able to handle rejection

- Outstanding negotiation skills with the ability to resolve issues and address complaints.

Qualifications and Skills

- Any Graduate

Job Type: Full-time

Salary: - 18,000.00 to - 30,000.00 /month

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