09/02 HR
Talent Acquisition Team at Careerz Inn

Views:64 Applications:12 Rec. Actions:Recruiter Actions:2

Senior Sales Advisor - Sports Brand (2-5 yrs)

Haryana Job Code: 62848

Brief :

Salary Package : upto 3.5 Lakhs per annum (Additionaly, Good Incentives + PF + Medical Benefits + Annual Bonus)

Gender : Male/Female

Age Bar : Upto 29 years

- 12th Pass

Responsibilities :

- Process customers orders through live chat or telephone calls and log data in order entry system.

- Recommend added merchandise to clients on every order call.

- Present clients with prime product information assuring customer satisfaction.

- Ensure to share fashion trends and recommend the product for the season must-haves

- Identify and resolve every customer service inquiries or problem occurring from the catalog and the internet.

- Ensure to track client packages.

- Support customers for replacement orders and exchanges.

- Process client financial adjustments as necessary.

- Develop personalized shopping experience for all customers through providing individualized attention along with prevailing knowledge of products and trends.

- Prepare plus maximize client base through concentrating strategic selling techniques along with communicating proactively with customers.

- Help client correspondence and scheduling appointment.

- Ensure to follow through on client commitments on time.

- Develop and maintain professional relations with customers to assure repeat business.

- Stimulate feedback to improve further customized service.

- Maintain flexibility, tact, patience, honesty, effective communication skills and ability to develop relations and trust with all customers.

- Provide expert advice in trends, outfitting and product information related to company and customer fashion sense.


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