Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
11/01 Neha
Recruiter at TGS

Views:35 Applications:23 Rec. Actions:Recruiter Actions:8

Senior Role - Client Support (5-8 yrs)

Chandigarh Job Code: 142457

Sr. Client Support FOR MOHALI LOCATION

- Good Comm. Skills

- Must have 5 years of experience in Customer Support.

Stability :

- Must be from BPO Background and worked as TL.

- Manage large amounts of incoming calls

- Generate sales leads

- Identify and assess customers- needs to achieve satisfaction

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Provide accurate, valid and complete information by using the right methods/tools

- Meet personal/customer service team sales targets and call handling quotas

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

- Keep records of customer interactions, process customer accounts and file documents

- Follow communication procedures, guidelines and policies

- Take the extra mile to engage customers

NEHA KAPOOR

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Add a note
Something suspicious? Report this job posting.