Talent acquisition associate at Xponent n
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Senior Relationship Manager - Sales - Bank (3-10 yrs)
Job description
Overview
As a Senior Relationship Manager, you will play a crucial role in building and maintaining strong relationships with clients. You will oversee the customer experience, grow revenue, and ensure client satisfaction. This position is vital to the organization's success, directly impacting client retention and business growth.
Key Responsibilities
- Develop and maintain long-term relationships with clients
- Maximize revenue through cross-selling and upselling strategies
- Provide financial guidance and advice to clients
- Collaborate with internal teams to address client needs
- Lead negotiations with clients on contracts and pricing
- Monitor and analyze client performance and satisfaction
- Resolve escalated client issues and concerns
- Stay updated on industry trends and market conditions.
Required Qualifications
- Bachelor's degree in Business, Finance, or related field
- Proven experience in relationship management or sales
- Strong understanding of financial products and services
- Excellent communication and interpersonal skills
- Ability to analyze data and make strategic recommendations
- Proven track record of meeting and exceeding sales targets
- Ability to lead and motivate a team
- Knowledge of industry regulations and compliance standards
