Operation Head at Kulaja Services LLP
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Senior Relationship Manager - Inside Sales - Gold Loan (1-5 yrs)
Designation: Senior Relationship Manager
Experience : 2 +experience
Job Description:
- Own & deliver on a part of business targets for a particular geography
- Own a defined chunk of customer journey and ensure customer delight through our conversations in that chunk
- Be the Personal Gold Loan Advisor to our customers and ensure their needs are met in a time bound manner
- Be the face of company to the customers and ensure high customer engagement, satisfaction and retention
- Adapt to new customer situations seamlessly and anticipate new kinds of queries from the customer to improve the processes
Location : JP nagar, Bengaluru
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