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02/04 Atif Khatri
Founder & CEO at The Hiring Story

Views:513 Applications:100 Rec. Actions:Recruiter Actions:0

Senior Online Reputation Management Role - IT (1-3 yrs)

Mumbai Job Code: 116730

Responsibility :

- Real-time tracking

- Responding to Customers Queries and Complaints

- Mention search and action, action on negative/neutral/positive mentions

- Manage work efficiently, generate ideas collaboratively with the team, and must have a passion for content

- Fast thinking individual who can create content on a variety of complaints, queries or request

- Ability to propose logical solutions as well as communicate them clearly and effectively

- Sets processes in place for managing the key tasks

- Manage presence in social networking sites including Facebook, Twitter, LinkedIn, Google+ and other similar community sites, posting on relevant blogs, and seeding content into social applications as needed.

- Monitor effective benchmarks for measuring the impact of social media programs, and analyze, review, and report on the effectiveness of campaigns to maximize results.

- Monitor trends in social media tools, digital platforms and other applications

- Encouraging adoption of relevant social media techniques into the corporate culture and into all the company's services

- Maintaining Daily, Weekly, Monthly, Quarterly and Yearly Reports

- Taking care of all deliveries of the client as per SLA

Right Fit-

- Preferred Male

- Bachelor's degree from any stream

- Excellent written and verbal communication skills

- Strong grammatical knowledge and keen attention to detail

- Strong research skills

- The ability to collect and analyze data volumes to derive the right insights

- Team players

- Good time management and Proficient with MS Office

- Good knowledge about Social Media Platforms

Working Hour:-

- Working Hours- 8 hours

- General Shift- 10am-6pm

- Day Shift - 8am-4pm

- Night Shift- 12am-8am

- Rotational shift - Sunday working

- 1 week - 6days

- Next week - 5 days working

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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