Founder at Serving Skill
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Senior Manager - Product Management (5-9 yrs)
ob description: WhitehatJR is hiring a leader who- ll set up the customer insights process from ground up. You- ll be the voice of the customer in our company.
- Function as consumer advocate to represent customer's voice in business decisions.
- Organize primary research through standard methods or emerging digital methods.
- Evangelize SEG across projects and departments.
- Develop MA plans to collaborate with Customer Insights and bring insight for consumer behaviour.
- Prepare Consumer Insights documents focusing on learning at strategic level.
An ideal candidate will have:
- 5+ years of experience working in customer insights/ research domain
- Experience leading customer insights function at a software company
- Excellent communication skills via phone, email, and video conference
- Hyper-organized and process-oriented.
- A strong multitasker who can wear multiple hats and juggle multiple projects at the same time
- Strong attention to detail
- Growth stage consumer facing B2C startup experience a big plus
Graduation - Any Graduate
in Other - Not Required Per/CGPA