Senior Manager - Customer Care (10-12 yrs)
Job Description :
Job Profile:
- Responsible for Customer Care function which includes Complaint & Query management, Customer Care, Customer Retention, Call Centre operations & Service Delivery interface with channels & back end operations.
Candidate Profile:
- Graduate with 10 - 12 yrs of exp in Customer Care function out of which min. 2 yrs with a Telecom Service Provider in managerial responsibility
Salary: Not Disclosed by Recruiter
Industry:Telecom/ISP
Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
Employment Type: Permanent Job, Full Time
Desired Candidate Profile
Education:
UG: Any Graduate
PG:Any Postgraduate
Company Profile:
- Our client is a leading global telecommunications company, they offerings include 2G and 3G wireless services, mobile commerce, fixed line services, In the rest of the geographies, it offers 2G, 3G wireless services and mobile commerce.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
