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22/11 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:10 Applications:13 Rec. Actions:Recruiter Actions:5

Senior Executive - Sales - Education (0-5 yrs)

Jaipur Job Code: 186274

- Join a leading career and educational consulting firm

- A role that will accelerate your career

- Experience working in a fun and lively environment

Our client is one of the leading career and educational consulting companies that offer a wide range of courses from renowned universities and institutes. They strive to provide cutting edge technology and a network of experts to support individuals in meeting the rapid changes in the market.

The Job :

You will be responsible for :

- Developing and managing a portfolio of Key Accounts.

- Achieving monthly sales targets by identifying and developing new customers.

- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.

- Coordinating pre-sales and post-sales follow up.

- Achieving and exceeding weekly and monthly KPIs.

- Building strong and collaborative relationships with other internal stakeholders.

- Monitoring market trends and providing regular competitor feedback.

- Creating and executing CRM campaigns that improve onboarding and engagement and reduce churn.

- Using data analytics to generate insights into customer segments for use within business development and other CRM initiatives.

- Ensuring the correctness of customer data and manage any data cleansing activities.

- Continually testing and refining campaigns to gain insight and maximise usage and uptake.

- Providing support on any requests or issues pertaining to CRM.

- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.

- Handling incoming queries and building good client relationships.

- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.

- Handing over qualified leads to the sales teams with the objective of closing the sale.

- Maintaining and updating the lead generation database.
 
- Achieving weekly/monthly targets as set out by the business.

The Profile :

- You have at least 1 year experience within a B2C sales/account management,Inside Sales or CRM/Database Management role, ideally within the Education industry.

- You have a proven track record of meeting/exceeding your targets.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong networker & relationship builder

- You are a strong team player who can manage multiple stakeholders

- You possess strong analytical skills and are comfortable dealing with numerical data

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