HR at Brainstorm Consulting
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Senior Counselor - Sales - Education (0-4 yrs)
Responsibilities:
- Provide Pre sales counselling and advise the students regarding Admission Services and test prep
- Review and propose information on various courses, colleges, test prep products, application process and deadlines proactively
- Ensure higher conversion by being single point of interface with all customers
- Ensure benefits and advantages of enrollment are shared with students
- Support enrollment process
- Address questions on Visa, travel arrangement, legal requirements, documents etc.
- Coordinate with respective team for the product services
- Gather & Collate accurate client information on an enquiry form and timely updating on portal
- Maintain inventory of student's kit and ensure issuing to students as per process
- Ensure conversion of from telephonic leads and referrals
- Maintain confidentiality of data
Requirements:
- Ensure good customer service & grievances management in consultation with Centre Manager
- Efficient & appropriate communication to students related batch details timelines
- Proactively up selling and cross selling relevant products
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
