Job Description

JD:

Position: Junior process associate - Outbound calling.

Experience: fresher with any qualification or 1 to 2 years of experience in the Voice process is also preferred. (eligible for extra night shift allowances)

For 1-3 years of experience

Key Responsibilities :

- Will be primarily making Outbound calls or taking calls to process the invoice related to vendor payments, Vouchering, invoicing, billing escalations.

- Will have to make or take a minimum of 60 calls per day.

- Will be accountable for working through the task assigned on a weekly basis.

- Establish and maintain effective and cooperative working relationships with the Onshore team.

- To provide daily status to the team lead on the completion of work.

- Prepared to take up additional responsibilities assigned other than the usual task

- Highly motivated with a desire to learn

- Ability to work efficiently without compromising on Quality and Productivity.

- Please note the below mandatory points:

- Candidates will be working in US shift permanently.

- Excellent communication skills are mandatory.

- Only one side cab drop is provided for post 10:00 pm logouts only.

- Only Male candidates can apply as it is core night shift.

- Candidates should be willing to join immediately or max 15 days.

- Candidates should be available for weekend support ( roster method) 5 days working.

- Candidates should be well reversed with basic concepts of Accounting.

- Candidates are eligible for weekend allowances and nightshift allowances ( if under shifts)

Skills :

Outbound calling, voice process

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