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15/05 Chetna Kedia
HR Manager at Selekt

Views:189 Applications:96 Rec. Actions:Recruiter Actions:12

selekt - Customer Success Role (1-2 yrs)

Mumbai Job Code: 119274

Job description :

1. Be a core part of Client Relationship Building; communicate with clients to build and sustain relationships

2. Take regular feedback from the client on products, services, and performance and take care of all Client Communication

3. Liaising with the development team and customer to make sure deliverables are accurate and are on time

4. Agreement preparation and execution

5. Activate the learning to ensure quality deliverables

6. Be updated with the features and tools to resolve team queries

7. Provide training to clients on the product or product updates

8. Understanding the client's problem statements and helping them with a solution

9. Continuously enhance technical and market to remain conversant with the latest updates in the domain and technology

Competencies :

1. Customer Focus

2. Consulting Skills

3. Data Analysis & Collection

4. Reports and Visualization

5. Formal Presentation

6. Databases

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