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26/05 Manish Kumar
HR & Admin at Sustainable Engineering And Farming Alliance Priva

Views:5 Applications:6 Rec. Actions:Recruiter Actions:2

SEFA - Sales & Service Engineer - Spare Parts (2-4 yrs)

Delhi NCR/Coimbatore Job Code: 274710

A. Sales & Marketing - Spare Parts & Services

B. Installation / Commissioning and Technical Support

C. Communication :

- Work with team and arrange client meetings effectively, hold status meetings with sales / technical team.

- Deliver engaging, informative, well-organized presentations.

- Handle and communicate difficult/sensitive information tactfully.

D. Technical Understanding :

- Possess general understanding in the areas of system design, process flows, and subject matter specialization relevant to diverse product range handled by SEFA.

- Possess a thorough understanding of our capabilities.

- Maintain awareness of new and emerging technologies and the potential application on client engagements.

E. Teamwork :

- Consistently acknowledge and appreciate each team member's contributions.

- Effectively utilize each team member to his/her fullest potential.

- Motivate team to work together in the most efficient manner.

- Keep track of lessons learned and share those lessons with team members.

- Mitigate team conflict and communication problems.

F. Client Management :

- Manage day-to-day client interaction.

- Set and manage client expectations.

- Develop lasting relationship with client personnel that foster client ties.

- Communicate effectively with clients to identify needs and evaluate alternative business solutions.

- Continuously seek opportunities to increase customer satisfaction and relationships.

- Build a knowledge base of each client's business, organization and objectives.

G. Achievement of Targets :

- Ensuring Individual targets are met or excelled.

- Supporting co-workers to help jointly achieve Company Targets

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