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13/10 Rahul Hari
Founder & CEO at Satvacart

Views:111 Applications:57 Rec. Actions:Recruiter Actions:38

Satvacart - Executive - Customer Relations (2-5 yrs)

Gurgaon/Gurugram Job Code: 132514

Responsibilities:

- Attend to customer issues over phone call, over email, over chat and over social media

- Provide resolutions to customer issues either using the SOPs or by coordinating with the relevant operation team members

- Provide support to the category team in cataloging product data

- Provide support to the finance team when needed for data entry

Qualifications:

- Graduate or Post Graduate in any discipline

- High fluency in spoken and written english

- Capability of doing fundamental operations on a computer

- Minimum 2 years experience in an inbound customer relations role

Location: Open for Gurgaon based candidates only.

This is a high exposure role with chance to have migration across positions and departments for high performers

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