We are looking for a qualified Sales support specialist to join our team. You will provide support to current sales representatives and respond to customer and prospect queries.

Our ideal candidate is a professional with knowledge of sales and customer service best practices. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations. He/She must be willing to work during night hours to match worldwide time zone (As we have users across the globe).

Responsibilities:

- Drive customer acquisition

- Take ownership of customer issues reported and see problems through to resolution

- Research, diagnose, troubleshoot and identify solutions to resolve customer issues

- Coordination of product demonstrations and presentations

- Document knowledge in the form of knowledge base tech notes and articles

- Provide data and guides to help the sales team

- Develop and monitor performance indicators

- Manage sales tracking tools and report on important information

- Stay up-to-date with new product and feature launches and ensure sales team is on board

What will you learn in the first 30 days-

- Our standard sales procedures

- Our internal workflows for ensuring smooth, efficient sales follow-up

- About sales stack, we use at SalesHandy

Requirements:

Sales Stack-

- Salesmachine

- Statbot

- INTERCOM

- Twilio

- Groove

- Calendly

Skills And Qualifications:

- Basic knowledge of mobile and web-based software applications

- Passion for learning, educating and providing creative, technical solutions

- Strong problem-solving skills

- Excellent client-facing skills

- Excellent written and verbal communication skills

- In-depth understanding of sales principles and customer service practices

Bonus:

- If you are familiar with our sales stack

- Proven work experience as a Sales support specialist or Sales support associate

Company Name: SalesHandy (Product Based IT Company)

https://www.saleshandy.com/

Location: Ahmedabad, Gujarat.

Do call us on +91 8160838521

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