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20/10 Vinay
Lead HR at Telligent Support LLP

Views:210 Applications:17 Rec. Actions:Recruiter Actions:5

Sales Role - Voice Process - BPO (1-6 yrs)

Bangalore Job Code: 51057

Job Responsibilities :

- Receive inbound calls from customers to interact with them and identify their needs

- Ensure daily shift call quotas and set targets are achieved

- Follow set communication guidelines in addressing the needs of customers

- Sell our products to customers

- Place outbound calls to customers to sell our products

- Take payment information and other pertinent information such as addresses and phone numbers

- Processing and implementation of orders.

- Answer questions about warranties or terms of sale

- Use telephones to reach out to customers and verify account information

- Inform customer of deals and promotions

- Build a positive work relationship with customers to enhance the image and public perception of a company

- Maintain a courteous and friendly disposition when interacting with customers irrespective of their temperament

- Monitor trends in customer calls and alerts management in event of any suspicious activity

- Recommend potential products to management by collecting customer information and analyzing customer needs

- Contribute to team effort by accomplishing related results as needed

- Place or update orders

Core Competencies :

- Previous sales experience preferred

- Confidence

- Patience

- Excellent interpersonal skills

- Effective multi-tasking and time management skills

- Familiarity with CRM systems and practices

- Ability to Work Under Pressure

Benefits :

- Best in the industry pay

- Performance based incentives

- Incredible growth opportunities from internal IJPs

- Regular Rewards and Recognition Program

- Monthly Employee Engagement Activities

- Free unlimited meals

- Free transportation (both ways) for maximum ease

- Provide Escort service for women taking Company cab post 9 pm

- Housing conveyance allowance

- Medical Insurance

For Further Details Cal VINAY - 08067416157

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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