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15/09 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:10 Applications:14 Rec. Actions:Recruiter Actions:3

Sales Role - Travel/Hospitality (1-4 yrs)

Bangalore Job Code: 292068

- Our client is looking for people who have demonstrated good skills in sales and customer relationship management.

The Job :

You will be responsible for :

- Responding to inquiries about our company's services and offerings.

- Determining each client's requirements, including destinations, length of stay, and transit time.

- Ensuring that clients pay the deposit before you commence with bookings.

- Informing clients about the cancellation policy, including salient dates and all penalties.

- Ascertaining and adhering to the available budget.

- Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit.

- Securing accommodation that is best suited to the budget and location of choice.

- Planning excursions based on each client's needs and interests.

- Accounting for mobility and medical needs during each phase of the trip planning process.

- Identifying opportunities for new business development through following up on leads and conducting research on target clients.

- New business generation by meeting potential clients to understand needs and providing relevant solutions.

- Managing the sales process to close new business opportunities.

- Building strong relationships with the existing portfolio of clients.

- Meeting and exceeding weekly and monthly activity and revenue targets.

- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.

- Handling incoming queries and building good client relationships.

- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.

- Handing over qualified leads to the sales teams with the objective of closing the sale.

- Maintaining and updating the lead generation database.

- Achieving weekly/monthly targets as set out by the business.

Ideal Candidate :

- You have at least 1 year experience within a Business Development role, ideally within the Hospitality industry.

- You have a proven track record of meeting/exceeding your targets.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are highly goal driven and work well in fast paced environments

- You are adaptable and thrive in changing environments

- You are a strong networker & relationship builder

- You are willing to undertake 0-30% travel.

- You have high school diploma or equivalent.

- Qualification in tourism or similar is preferred.

- You have demonstrable experience as a travel consultant, with expertise in local and international travel arrangements.

- You are computer literate, with exceptional desktop research and professional writing skills.

- You have top-notch interpersonal skills, including communication, respect, and empathy.

- You have ability to source the best quotes.

- You have a knack for delivering multiple outputs within tight turnaround times, as needed.

- You have capacity to deliver commendable services that surpass clients' expectations.

- You have good Communication Skills (good knowledge and speaking skills of Hindi, English essential) to be able to liaise effectively to different stakeholders across the region.

- You are proficient in using computer and working on internet based applications

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