Sales Role - International BPO (3-10 yrs)
- Experience as Team leader in any sales process for 3 years on Paper
- Excellent communication skills in Hindi/English (oral and written both)
- Working knowledge of MS Office
- Responsible in daily operations of the call center supervising the performance of team in domestic BPO
- Provides consistent, balanced and timely performance feedback on CSR performance
- Ensures a positive work environment, continuous learning and a high-quality employment experience for your team
- Provides leadership and manages to all operational standards
- Along with fellow Team Leaders, meets and exceeds all department goals
- Applies timely performance management standards and processes
- Day to day sales/service request management
- Effectively communicates and manages change in operating procedures and processes to ensure staff understanding, retention and appropriate execution
- Coach, develop and engage the CSR to increase their abilities while enhancing their own careers
work location: Chennai
6 days working
if interested please share your updated CV
