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06/01 Mallela Lokesh
HR Manager at Hiregis Technologies

Views:8 Applications:5 Rec. Actions:Recruiter Actions:1

Sales Role - Insurance (1-3 yrs)

Mumbai/Noida Job Code: 192707

HDFC Ergo (Contact Center)

Inbound & Outbound Process (Gap - 70 )

Job Role : 


- Mainly work on the service requests of existing customers

- Nature of majority request coming in are for claim settlement

- Cross sales

- Should have zeal to service customers in inbound calling set up

- Insurance background preferred

- Criteria Graduation must for Inbound for Outbound HSC with exp is fine.

- Age not more than 30 years

Salary Salary Range : 3.30 to 3.90 (Max to be hired at E1 grade= 330000) (18000 to 22000 in hand)

Annual Performance Bonus (based on achievement) & for Outbound monthly incentive

Skills Required : 


- Excellent command over English for inbound for outbound Average communication is fine

- Candidate has to be more empathetic

- Interview Process 2 round of interviews on the same day

Work Shifts : 


- 7 am to 9 pm

- 6 days a week

- Roaster offs available

Target Companies : 


- Teleperformance

- Concentrix

- Intelnet Global Services

- Any Insurance background into Inbound process & Outbound


Training Period 30 days

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