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27/11 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:10 Applications:11 Rec. Actions:Recruiter Actions:3

Sales Role - BPO (0-10 yrs)

Delhi NCR Job Code: 187247

- Attractive Salary & Benefits

- Fantastic work culture

- Leadership Role

We are hiring Sales Coordinator for a company that is a rapidly growing IT/ITES company specialized in offering unparalleled customized software applications, web services, mobile applications, digital marketing, ePublishing, and data conversions solutions.

The Job :

Role & Responsibilities :

- Developing and managing a portfolio of Key Accounts.

- Achieving monthly sales targets by identifying and developing new customers.

- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.

- Coordinating pre-sales and post-sales follow up.

- Achieving and exceeding weekly and monthly KPIs.

- Building strong and collaborative relationships with other internal stakeholders.

- Monitoring market trends and providing regular competitor feedback.

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

- Delivering effective sales skills trainings to the sales teams.

- Coaching sales teams and helping them in applying training content to real life situations.

The Profile :

- You have at least 1 year experience within a B2C sales / account management, National Sales or Customer Service role, ideally within the Telecommunications industry.

- Experience within Sales Training and National Sales would be a strong advantage.

- Experience covering Consumer is strong plus.

- You have solid experience in a regional role ideally including experience covering India.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You pay strong attention to detail and deliver work that is of a high standard

- You are a strong team player who can manage multiple stakeholders

- You are highly goal driven and work well in fast paced environments

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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