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02/06 Kushi
TA Manager at AOS

Views:73 Applications:25 Rec. Actions:Recruiter Actions:25

Sales Operations Specialist - IT Infrastructure (1-14 yrs)

MP/Bhopal/Gujarat/Surat/Rajkot/Ahmedabad/Gandhinagar/Vadodara/Baroda Job Code: 275888

Title : Sales Operations Specialist

Type: FullTime

Location: Onsite

Job description

- Understanding of account/client relationship management responsibilities.

- Ability to own the processes from initiation to closure.

- Excellent oral, written & presentation skills with focus on effective information dissemination.

- Excellent inter-personnel and coordination skills working with multiple stakeholders.

- Deadline driven & Self Motivated.

- Decent analytical and problem solving skills.

- Understanding of IT Infra business and contract management.

- Ability to interpret IT contracts.

- Decent understanding and experience around pricing and associated P&L calculations.

- Good experience of using MS Excel (pivots, macros etc.), MS Word, MS Power point- for analysis, process mapping and reporting.

Key Responsibilities :

- Responsible for commercial contractual adherence, and growth of engagements in tandem with Global Sales teams.

- Own and manage end to end commercial and contractual aspects/processes of the accounts.

- Supporting the internal stakeholders in growing the account and improving overall account profitability & DSO.

- Effective tracking of the accounts stats including Revenue & Receivables.

- Catering to the new business requirements by creating statement of works.

- Implementing best practices for optimization.

- Interpreting the contract and establishing a governance model for adherence.

- Financial risk mitigation through relevant contract amendments.

- Manage the internal and external stakeholders of the engagement.

- Support account management from a sales relationship perspective, Coordinate sales & marketing programs, promotions and generate periodic and special reports.

- Support engagement teams to Cross-sell, Up-sell, Contract Reshaping - growing existing and new business opportunities.

- Manage customer reviews and visits.

- Conduct internal reviews and maintain the overall account stats health.

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