Job Description:

- Interaction with walk in clients. SPOC for all queries/clients

- Receiving calls from Clients for Groups Sales and allotment to the right sales person

- Calling the database for Birthdays

- Sending emails to clients for Birthdays/Corporate/School info

- Discussion & planning different ways with verticals for inventory management

- Coordination & planning with Sr Management & strategizing for lean months

- Planning on operational level for smooth functioning

- Analyzing the sales data (DSR and DPR) on daily basis

- Number crunching

- Assimilation of reports on weekly, monthly basis

- Sharing reports/ events with other departments as per schedule

- Maintaining the DSR and DPR for all verticals

- Competitor analysis

- Feedback analysis

- Potential vs actual for Bdays/Schools/Corp (basis their submission of reports)

- Coordinate and monitor customer satisfaction

- Administrate the Telemarketing database and identify customer visits frequency

- Provide follow up to attention and solution to visitor complaints inside the city to guarantee quality service

- Create and plan promotions for the different verticals and send them to marketing for the development of publicity material

- Concentrate the sales and income reports and statistics and present the monthly advances to the Group Sales Head and CMO.

- Analyze the competition: promotions, sales strategy and strategy development which might encroach on KidZanias opportunity areas

- Forecast of the shortage or increase of footfalls basis the reports to management.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.