- We are looking Sales Coordinator

SBU/Location Vasai

Department : Sales

Reports To : HOD

Work Experience : 2 + Years

Education : Graduate

Preferred Industry : Manufacturing

Major Duties & Responsibilities :

- To support sales representatives and coordinate sales-related activities

- To Coordinate with the team regarding PO and ensuring accuracy.

- To Enter order information into the company database.

- Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.

- To Prepare Sales Orders, Proforma Invoices & send them to customers accordingly.

- Checking the orders have the correct prices, discounts, and product numbers.

- To keep updated on delivery schedules, prepare dispatch schedules & process accordingly.

- Handle the processing of all orders with accuracy and timeliness.

- To keep track of pending orders.

- To Coordinate with Transporters & customers in case of any issue in Transit

- Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.

- Follow up to ensure that appropriate action has been taken on customer requests and complaints.

- Contribute to overall customer satisfaction by promptly answering emails and handling orders by phone.

- Identify shortcomings and propose improvements.

- To check & maintain the documents of the respected department for internal reference & ISO.

- Focus to accomplish the company's values, vision & mission.

- Perform all other duties assigned by HOD

Required Skill Set :

- Strong proficiency in Microsoft Excel & Word and tally .

- Well-organized and responsible with an aptitude in problem-solving

- Excellent communication and customer service skills.

- The ability to multitask, work in a fast-paced environment, and meet deadlines.

- Good time-management skills

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