Hiring for the Largest Retail Industry for Retail Sales Consultants

Designation : Retail Sales Consultant (Associate Level)

Experience : 1-4 years

Deployment : Delhi

Salary : 3.8lpa - 4.2 lpa (21,800- 25,000)

Requirements :

- Excellent Communication Skills

- Relevant Retail Experience

- Customer Oriented

Process:

Telephonic Interviews followed by F2F

Role Responsibilities:

- Be the customer champion : Work with the customer, understand their requirements, and give them the best solution for their home

- Be the brand champion : Work closely with the UL core team and illustrate and implement brand values, brand attributes inside the store every single day

- Inspire the customer : Ability to dream along with the customer to provide a beautiful home to them + ability to imagine their space

- Expert on the product : Ability to answer questions on materials, products, categories, situations, requirements etc. from the customer (specific to kitchens / wardrobes - be an expert in advising materials / configurations of the product)

Profile Requirements:

- Ability to understand customer requirements clearly and suggest solutions that can convert the customer by giving them the confidence on the person + brand UL

- Great command of communication / language (English + one vernacular at least)

- High energy, cheerful person + Ability to smile always despite the situation / time

- Has interacted with customers over phone / live / email etc.

- Empathy for people and situations, highly approachable person

- Honesty and transparency in communication, shows warmth in interactions

- Extremely hard-working and committed to the cause / values / vision of UL

- Willingness to learn rapidly + Ability to consistently make things better

- Ability to use technology effectively + Ability to use apps / tools to design

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