Sai Infoline - Executive - Customer Care (0-1 yrs)
Customer Care Executive (UK) process
- Response Lead Generation The Customer Support Representative is responsible for handling customer inquiries, complaints, and feedback through various communication channels.
- The representative will be required to provide accurate information about the company's products and services, handle customer issues and complaints, and collaborate with other departments to ensure a seamless customer experience.
- They will also maintain accurate customer records and document customer interactions in the company's CRM system, while suggesting and implementing improvements to the customer support process.
- The successful candidate will have excellent communication and problem-solving skills, ability to work in a fast-paced environment, and prior experience in customer support or a related field.
- They must be familiar with customer support software and be available to work flexible hours, including evenings, weekends, and holidays.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
