HR at SRS Live Technologies Pvt Ltd
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SabPaisa - Key Account Manager - Corporate Sales (3-5 yrs)
WHO WE ARE :
SabPaisa (SRS Live Technologies) - headquarters in New Delhi, with eight other regional offices, is a rapidly growing fintech company having developed the World's First API Driven Unified Payment Platform which supports all methods of payment collection such as Cards, Net-banking, UPI, QR, and Wallets to offline options like e-Cash, e-NEFT, e-RTGS & Bharat QR.
Unified Experience & Inclusiveness :
- While the Merchants enjoy a single dashboard for transactions through all modes such as Cards, Net-banking, UPI, and Wallets to offline options like e-Cash, e-NEFT & Bharat QR, the end-users have the full freedom of choosing any payment method. This is 100% digital for the Merchant and 100% Freedom for the end user/payer.
- SabPaisa is the only payment gateway whose checkout page has all payment options: from online options like Cards, Net-banking, UPI, and Wallets to offline options like e-Cash, e-NEFT & Bharat QR. Our offline mode enables payment collection through Cash and instruments with almost 7 Lac Cash Counters across India.
- SabPaisa's payments and collection application suite - white labeled to multiple public sectors and private banks including BOI, BOB, IDFC First& Indian Bank - has already processed more than INR 22 Billion, a figure that will grow exponentially over the next several months as SabPaisa's payment applications continue to penetrate the fastest growing segment of the data and payment digitization sector.
- We are changing the way financial institutions, hospitals, government bodies, SAAS & e-commerce companies, schools, colleges, universities, councils, trusts, etc. collect money and data from their clients and customers.
WHY WE ARE DIFFERENT :
- Our executive team consists of senior members with more than 90 years in banking and technology having brands in their resumes like IIT, IIM, ICICI, HDFC, Axis, etc.
- Headquartered in New Delhi and led by a team with deep expertise in the banking and payments domain, SabPaisa is currently poised for explosive growth and is looking to grow its team with dynamic, smart, and ambitious people with an enormous appetite for learning who would love to be a part of a payment startup success story.
WHAT YOU'LL DO :
1. Onboard Key customers signed up by the Business Development Team
2. Coordinate with the Customer, Bank, Business Development and Operation Team to ensure the completion of OnBoarding within defined TAT
3. Complete various integrations and go live with the customers within defined TAT.
4. Coordinate with all concerned departments to provide prompt customer services.
5. Ensure we earn targeted revenue from the assigned customers.
6. Upsell and Cross Sell to the existing customers and expand the pie.
7. Signup referral business
8. Get testimonials and feedback from the customers.
9. Proactively take strategic initiatives to ring fence existing customers with superior service
WHAT YOU'LL NEED :
1. Account Management experience of at least 3-5 years in a Software Product Company.
2. Great communication skills
3. Willing to work on customer issues at any time of the day
4. Can communicate with Top Management of the customer organization and resolve escalations effectively
5. Understand software terminologies and can communicate with software developers without any problem
6. Quick Learner
7. Posses selling skills
WHO YOU ARE :
1. Highly motivated.
2. Tenacious. You are determined to succeed.
3. Curious. You are always learning and seeking ways to make things better.
HOW WE OPERATE : You'll be a part of a team that works together and wins together: delivering bold results, caring passionately about what we do, and making a crucial difference through its work.
LEARNING AND GROWTH : We're committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities.
HOW YOU CAN MAKE AN IMPACT : We create value for our customers by delivering solutions that power payments at scale. Our pace of work enables fast learning and fosters an environment where you can make an impact.
Convinced you'll be able to make an impact? We'd love to hear from you.