HR Manager at SaaS Labs
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SaaS Labs - Associate - Customer Support (1-4 yrs)
Job Profile- Customer Support Associate
Exp - 1- 4 years
Location - Noida
Customer Support Associate
1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
2. Identify and assess customers- needs to achieve satisfaction
3 Build sustainable relationships and trust with customer accounts through open and interactive communication.
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