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13/01 Sapna Singh
HR Manager at SaaS Labs

Views:38 Applications:17 Rec. Actions:Recruiter Actions:15

SaaS Labs - Associate - Customer Support (1-4 yrs)

Noida Job Code: 142817

Job Profile- Customer Support Associate

Exp - 1- 4 years

Location - Noida

Shifts- Rotational

Job Description

Customer Support Associate

1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

2. Identify and assess customers- needs to achieve satisfaction

3 Build sustainable relationships and trust with customer accounts through open and interactive communication.

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Sapna Singh
SaaS Labs

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