Robotix Learning Solutions Chennai is promoting AI World School a global B2C & B2B platform teaching AI & coding to K12 students and schools. We are hiring Head Operations for US market

Roles

1. Formulate business strategy and design policies that align with overall strategy.

2. Should contribute to Business Development, Sales & Marketing and Team management, Leads Management through Closure.

3. Lead Technology Strategy, Solutions and Implementation across US Market.

4. Manage Digital Marketing Campaigns-- Lead Content Strategy and builds, Google Ads, SEO/SEM, Email and Social Media Campaigns.

5. Digital Technology strategy, validation, selection & implementation

6. Effectively manage Pre-Sales, RFIs/ RFPs, Pricing Transaction based models for Service revenues.

7. Coordinate customer service operations and find ways to ensure customer retention

8. Oversee the implementation of technology solutions throughout the organization

9. Implement efficient processes and standards

10. Evaluate risk and lead quality assurance efforts

11. Oversee expenses and budgeting to help the organization optimize costs and benefits

12. Mentor and motivate teams to achieve productivity and engagement

13. Implemented Business Process work flow solutions, enabling seamless production and delivery.

14. Business case evaluation, Market validation, planning & execution.

15. Budgeting and tracking

16. Ensure compliance with local and international laws (e.g. data protection)

17. Report on operational performance and suggest improvements

18. Provide Thought Leadership, Strategy and Implementation of Product and Services rollout, hand holding clients as part of the engagement.

19. Reports to Chairman on the Operations

Skills/Requirements

- 12+ yrs of Proven experience as Head of Operations, Operations Director or similar leadership role in US Market, preferably in Online Education / EdTech industry.

- Expertise in operations process strategist and management

- Strategic mindset with meticulous planning capabilities

- P&L exposure, Performance Evaluation, Portfolio Management, Pricing Surveys, Digital marketing, Analytical skills.

- Detail orientation & People management skills

- Budgeting and tracking.

- Punctuality and adherence to deadlines

- Monitoring and review of ongoing processes

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