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14/09 Srinivas
HR Manager at RK Info Hub

Views:21 Applications:10 Rec. Actions:Recruiter Actions:2

RK Info Hub - Executive - Customer Service (0-3 yrs)

Bangalore/Delhi/Delhi NCR/Faridabad/Greater Noida/Noida Job Code: 176482

Job role -Customer support Executive

Responsibility :

- Handling Inbound & Out bound Customer calls.

- Listening to and understanding the customer's requirements

- Providing end to end solutions to the customer

- Timely and accurate capturing all the information given by the customer

- Cooperate with other Team members, SMEs and Team Leaders.

- Escalating the call to the team leader / manager, wherever desirable

- Handling irate/demanding customers where necessary, in a tactical manner

Language:- English and Hindi +any language.

Salary:- 15k to 20k+incentives+increments

Qualification - Any Graduation.

Interview - face to face

- Looking for immediately joiner.

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