RK Info Hub - Executive - Customer Service (0-3 yrs)
Job role -Customer support Executive
- Handling Inbound & Out bound Customer calls.
- Listening to and understanding the customer's requirements
- Providing end to end solutions to the customer
- Timely and accurate capturing all the information given by the customer
- Cooperate with other Team members, SMEs and Team Leaders.
- Escalating the call to the team leader / manager, wherever desirable
- Handling irate/demanding customers where necessary, in a tactical manner
Language:- English and Hindi +any language.
Salary:- 15k to 20k+incentives+increments
Qualification - Any Graduation.
Interview - face to face
- Looking for immediately joiner.