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04/01 Afzal
Talent Acquisition Recruiter at RIGAPS

Views:105 Applications:16 Rec. Actions:Recruiter Actions:0

RIG Enterprise Applications - Executive/Senior Executive - Customer Success - Walkin (1-4 yrs)

Hyderabad Job Code: 104770

Job description

We are looking for a customer-oriented, experienced and motivated Technical Support Associate to join our team!

Job Responsibilities :

- Taking ownership of customer issues/technical issues reported and seeing problems through to resolution.

- Researching, diagnosing, troubleshooting and identifying solutions to resolve technical/non-technical issues.

- Ask customers targeted questions to quickly understand the root of the problem.

- Provide prompt and accurate feedback to customers.

- Manage inbound and outbound customer calls in a timely manner.

- Document technical knowledge.

- Maintain jovial relationships with clients.

Salary + Monthly Performance incentives + Transport allowance

NightShifts

Job Requirements :

Strong Soft Skills & need to have good command over English as a language.

- High on Customer Centricity. Strong Logical reasoning & probing capability.

- Should have worked on voice process and comfortable in taking calls.

- Immediate joiners preferred.

- Flexible to work in night shifts.

- Should have working experience in Digital Marketing/technical support/Chat support/ Customer Support (For experienced).

- Should have good communication/Written skills.(Mandatory Skill).

Merits:

- In-depth Process & Product training.

- Extensive On the Job Training to upskill advisors with adequate support.

- Monthly recognition for Top-Performing Players.

- Performance-Based Incentive

Interested can Walk-in Directly on Jan-6-2020 From 6:30-7:30 Pm

Interview Address:

RIG Enterprise 4th Floor,
Babu Khan Rasheed Plaza,
Near to Madhapur Metro Station
Park your Motor Vehicle at P2
Road No: 36, Jubilee Hills, Hyderabad - 500033.
Opposite to Brand Factory showroom
Name : Mohammed Afzal

Sr.TA Recruiter-TAG
M: +91 8639096187

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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