HR Intern at Nextwebi IT Solutions Pvt. Ltd.
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Review Manager - Customer Service (0-1 yrs)
1. Respond to Reviews: Craft thoughtful and professional replies to all customer reviews and feedback across various platforms.
2. Handle Inbound Calls: Answer occasional inbound calls related to customer feedback and address inquiries or concerns.
3. Customer Satisfaction: Resolve issues effectively and collaborate with departments to address recurring feedback trends.
4. Skills & Experience: Strong communication, problem-solving skills, and experience in customer service or a related field preferred.
