Principal Consultant at Uniplex HR
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Research Lead/Project Manager - Market Research (4-9 yrs)
We are looking for candidates for the role of Research Lead/ Project Manager for one of our clients which is a leading Market Research company in Noida.
- Responsible of the delivery of the projects
- Take full responsibility on projects assigned
- Meeting the timeline expectations while maintaining our high quality standards
- Ensuring smooth running and timely delivery of all projects originating from the respective office
- Support the sales teams at the proposal stage, consulting on complex projects;
- Actively making proposals to improve the existing processes, tools and products.
Day to day responsibilities:
- Take full responsibility and accountability of the Market Research Project assigned
- Define a clear project scope with the customer and the Service Level Agreement
- Define the project plan details including time line, resource required and potential roadblock
- Manage the project step by step, follow up with internal and external resource
- Manage multiple workloads successfully by planning and prioritizing projects
- Proactively plan suggest and agree project deadlines with client
- Monitor field progress, problem solving and identification and implementation of solutions
- Be responsible for closing the project on time and on budget
- Closely liaise with clients for projects briefing and post survey information
- Keep clients, Team Leader and (Senior) Project Manager in the loop and involve them whenever there is a change in the project specs
- Effectively communicate with sales teams and all operation teams to ensure customers needs are met and understood
- Closely liaise with all operations teams and keep control of the project status by coordinating all parts involved at all time.
- Escalate any outstanding issue to Team Leader as soon as identified
- Keep the internal tools fully updated on a daily basis so that everybody can know exactly the status of a project by checking the tools
- Maintain and improve the companys Service and Operations quality standards
- Represent the company in dealing with customer concerns
- Interact with customers whenever needed
- Demonstrate good and effective and prompt communication with clients.
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