06/02 HR
HR at Remidio Innovative Solutions Pvt. Ltd.

Views:110 Applications:28 Rec. Actions:Recruiter Actions:10

Remidio - Head - Customer Service (7-11 yrs)

Bangalore Job Code: 62469

Head Services

- Attending service calls and Customer complaints registration

- Complaint analysis and Triaging

- Assigning job to service engineers

- Maintaining service log sheet

- Generating service job card based on the service log

- Taking approval from customer for service

- Raising service bill

- Service payment follow up

- Generating refurbish job card

- Raising request for Material requisition

- Generating RMA form and serial number

- Arranging for pickup and sending back the service device to customer

- Ensure Corrective and Preventive action

Contact : 9980811335

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