HR at Remidio Innovative Solutions Pvt. Ltd.
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Remidio - Head - Customer Service (7-11 yrs)
Head Services
- Attending service calls and Customer complaints registration
- Complaint analysis and Triaging
- Assigning job to service engineers
- Maintaining service log sheet
- Generating service job card based on the service log
- Taking approval from customer for service
- Raising service bill
- Service payment follow up
- Generating refurbish job card
- Raising request for Material requisition
- Generating RMA form and serial number
- Arranging for pickup and sending back the service device to customer
- Ensure Corrective and Preventive action
Contact : 9980811335
