The Relationship Officer works closely with various internal departments to coordinate activities and deliver exceptional service to clients. This role requires strong communication, interpersonal, and organizational skills to effectively build and maintain relationships.

Key Responsibilities:

- Establish and maintain positive relationships with clients, understanding their requirements and objectives.

- Proactively identify opportunities to enhance client satisfaction and exceed their expectations.

- Collaborate with the sales team to generate leads, prepare proposals, and close deals.

- Stay updated on market trends, competitors, and industry developments to identify potential growth areas.

- Develop account plans and strategies to maximize client retention and revenue growth.

- Prepare and present reports on client performance, key metrics, and business opportunities to management.

- Foster strong relationships with key stakeholders within client organizations, such as decision-makers and influencers.

- Conduct regular client satisfaction surveys and take necessary actions to improve overall client experience.

- Maintain accurate and up-to-date client records, including contact details, interactions, and agreements.

- Prepare and submit regular reports on client activities, sales forecasts, and performance metrics.

Qualifications and Requirements :

- Bachelor's degree in business, marketing, or a related field

- Proven work experience as a Relationship Officer, Account Manager, or similar role.

- Excellent interpersonal and communication skills

- Strong problem-solving and negotiation abilities

- Ability to build and maintain positive relationships with clients

- Ability to multitask and prioritize responsibilities effectively.

Interested candidates should submit their resumes

Zarna | 6354153037

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